Support

Get help with FastPunch

Frequently Asked Questions

How do I share a project with my team?

Open any project, tap the share button (top right), and choose "Create Live Link." Copy the link and send it to your team. They can view the punch list in real-time without needing the app.

Does voice capture work offline?

Yes. Voice-to-text conversion happens on-device using Apple's Speech framework, so it works without an internet connection. However, syncing projects to the cloud requires connectivity.

What trades are supported?

FastPunch includes 15+ built-in trades: Plumbing, Electrical, HVAC, Carpentry, Painting, Flooring, Roofing, Concrete, Masonry, Drywall, Insulation, Landscaping, General, and more. You can also create custom trades in Settings.

How do I export my punch list?

From any project, tap the export button and choose PDF, CSV, or Excel format. PDFs include photos and annotations. Excel exports include all item data with trade and location columns.

Can I use FastPunch without a subscription?

Yes. Standard includes voice capture, PDF export, and 1 project. Pro adds batch capture, cloud sync, and up to 5 projects. Premier includes unlimited projects, AI Mode, and advanced features. Enterprise is available for teams.

How do I reset my password?

On the login screen, tap "Forgot Password" and enter your email. You'll receive a reset link. If you signed in with Apple, Google, or Microsoft, use their respective password reset flows.

Is my data secure?

All data is encrypted in transit (TLS) and at rest. We use Firebase Authentication for secure sign-in and Firestore for encrypted cloud storage. See our Privacy Policy for details.

Still need help?

Our team typically responds within 24 hours

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